Privacy Policy

Effective Date: September 7, 2026

1. Introduction

Pebble & Resin Co., LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information about visitors to pebbleandresin.com (the "Site") and individuals who contact us or request our services.

By using the Site or submitting information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide Directly

When you contact us through the Site, request a quote, submit a contact form, or communicate with us by email, phone, or text message, you may provide us with:

  • Name

  • Email address

  • Phone number

  • Mailing or project address

  • Project details, including type of installation, location, size, and other specifications you choose to share

  • Photographs of the project location, if submitted with your inquiry

  • Any additional information you voluntarily include in your communications

Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies, tracking pixels, analytics tools, and similar technologies. This may include:

  • IP address and general geographic location

  • Browser type and version

  • Device type and operating system

  • Referring website or search terms

  • Pages viewed and time spent on the Site

  • Actions taken on the Site, such as form submissions and clicks

  • Date and time of your visit

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries. We use your contact information and project details to respond to quote requests, answer questions, and communicate about our services.

  • To prepare quotes and estimates. Project details help us prepare accurate quotes and plan site visits.

  • To provide services. If you engage us for an installation, we use your information to schedule work, coordinate logistics, and fulfill our service agreement.

  • To improve the Site. We use aggregated analytics data to understand how visitors use the Site and to improve its content and performance.

  • For advertising and marketing. We use certain information to measure the performance of our advertising, reach potential customers who may be interested in our services, and improve our marketing campaigns. See Section 6 for details.

  • To comply with legal obligations. We may use or retain your information as required by law, including for tax, accounting, and regulatory purposes.

4. How We Share Your Information

We do not sell your personal information for monetary compensation. We share information with third parties only in the limited circumstances described below.

Service Providers

We use trusted third-party service providers to operate the Site and communicate with clients. These providers may have access to your information solely to perform services on our behalf and are contractually or legally obligated to protect it. Examples include:

  • Website hosting and forms. Our Site is hosted on Squarespace, which processes form submissions and handles core site functionality.

  • Email and communication tools. We use standard email and messaging services to communicate with you.

  • Analytics providers. We may use analytics tools, such as Google Analytics, to understand Site usage.

Advertising Partners

We use advertising and tracking tools that share information with third-party advertising platforms, including Meta Platforms, Inc. (Facebook and Instagram). This sharing is described in more detail in Section 6.

Legal and Safety Reasons

We may disclose your information if required by law, subpoena, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers

If Pebble & Resin Co., LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Cookies and Tracking Technologies

The Site uses cookies, tracking pixels, and similar technologies to function properly, to help us understand how visitors use the Site, and to support our advertising. Cookies are small data files stored on your device that allow the Site to remember information about your visit. Tracking pixels are small pieces of code that record user actions and share that information with third parties.

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies, though doing so may affect Site functionality.

6. Advertising and Behavioral Tracking

We use the Meta Pixel (also known as the Facebook Pixel), a tracking tool provided by Meta Platforms, Inc., to help us understand how visitors interact with our Site and to deliver more relevant advertising to potential customers on Facebook, Instagram, and other Meta-owned platforms.

The Meta Pixel collects information such as pages you visit, actions you take on the Site, your IP address, browser and device information, and identifiers associated with your device, and shares this information with Meta. Meta may combine this information with data it already holds about you to serve targeted advertising, measure the effectiveness of our campaigns, and build audiences of users with similar interests.

We may also use this information to create custom audiences based on visitors to the Site and to reach similar audiences through Meta's advertising platform.

Your Choices

You have several options for controlling how your information is used for advertising:

  • Meta account settings. You can adjust your ad preferences directly in your Facebook or Instagram account settings.

  • Industry opt-out tools. You can opt out of many advertising cookies through the Digital Advertising Alliance at https://optout.aboutads.info or the Network Advertising Initiative at https://optout.networkadvertising.org.

  • Browser controls. You can block or delete cookies through your browser settings.

For more information about Meta's data practices, please review Meta's Privacy Policy at https://www.facebook.com/privacy/policy.

7. Text Message and Phone Communications

If you provide us with your phone number, you consent to receive calls and text messages from us related to your inquiry, quote, or project. Standard message and data rates may apply. You may opt out of text messages at any time by replying "STOP" or by contacting us using the information in Section 15.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to your inquiries, providing services, maintaining business records, and complying with legal obligations.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include:

  • The right to access the personal information we hold about you.

  • The right to correct inaccurate or incomplete information.

  • The right to request deletion of your personal information, subject to certain exceptions.

  • The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. Pebble & Resin Co., LLC does not sell personal information for monetary compensation, but our use of the Meta Pixel and similar advertising tools may qualify as "sharing" for cross-context behavioral advertising under certain state laws. You may opt out using the methods described in Section 6 or by contacting us using the information in Section 15.

  • The right to non-discrimination for exercising any of your privacy rights.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you additional rights, including the right to know what categories of personal information we have collected about you and the specific pieces we hold. You may exercise these rights by contacting us using the information in Section 15.

Other State Residents

If you are a resident of Virginia, Colorado, Connecticut, Utah, Texas, or another state with a comprehensive consumer privacy law, you may have similar rights under your state's laws.

How to Exercise Your Rights

To make a privacy rights request, please contact us using the information in Section 15. We may need to verify your identity before fulfilling your request. We will respond within the timeframe required by applicable law.

11. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete it.

12. Third-Party Links

The Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

13. Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Because there is no consistent industry standard for responding to these signals, the Site does not currently respond to Do Not Track browser signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Material changes will be reflected on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to reach us regarding your personal information, please contact us:

Pebble & Resin Co., LLC Canton, Georgia 30115 Email: info@pebbleandresin.com Phone: (770) 744-5471